A Custom Software Development Agency That Actually Delivers

Unlike most custom software development companies, we put guarantees behind our claims. Guaranteed outcomes—if we don't deliver what we promised, you don't pay for it. Guaranteed price—no hourly billing that spirals into surprise invoices. Guaranteed quality—a 12-month bug-free warranty on everything we ship. Most agencies ask you to trust their pitch. We'd rather you trust the contract.

We don't spend money on "Top Agency" awards or pay for directory placements. What we do have: a decade of shipping production software, clients like AARP Foundation and WHOOP, and a 12-month warranty we actually honor. Our reputation comes from referrals—companies who worked with us and then told other companies to do the same. That matters more to us than a badge on a website.

Hiring takes time—typically 3-6 months to find, interview, and onboard a senior software developer. And you're competing with Google, Meta, and every funded startup for that talent. A software development agency gives you immediate access to experienced development teams without the recruiting headache. It also gives you flexibility: you can scale up for a big initiative and scale down when it's done, without layoffs or carrying costs.

We've built software for healthcare (AARP Foundation, Johns Hopkins), fitness tech (WHOOP, Fitbit), food delivery (GrubHub), consumer apps (Qeepsake), and B2B platforms across logistics, staffing, and professional services. The common thread isn't industry—it's complexity. We work with companies whose software needs are too nuanced for off-the-shelf solutions and too critical to trust to the lowest bidder.

When people say "software development," they usually mean the coding part. But building software like web and mobile apps that actually work involves a lot more: requirements gathering, architecture planning, UI/UX design, development, testing, deployment, and ongoing maintenance. At The Gnar, we handle the full lifecycle. That's why we call ourselves a product development team, not just a dev shop.

We start with discovery, which we call the Ideate Phase—understanding what you're building, who it's for, and what success looks like. Then we map requirements in detail before writing code (this is where most projects go wrong, so we invest heavily here). Development runs in focused sprints with weekly demos so you see real progress, not just status reports. After launch, our 12-month warranty kicks in. If something we built doesn't work as specified, we fix it free.

Yes—we've done it dozens of times. We call these "rescue projects," and they follow a predictable pattern: another software development agency got 60-80% through the work, then fell apart when things got hard. We assess what's salvageable, stabilize the codebase, build a realistic plan to finish, and execute.