Commonwealth of Massachusetts

Translating Uber, Lyft Background Check Policy to Software

Project Type
Foundational Software






In August 2016, Massachusetts Governor Charlie Baker signed a bill that enabled the Massachusetts Department of Public Utilities (DPU) to have regulatory authority over TNCs (transportation network companies), such as Uber and Lyft. The bill required the TNCs' ~90,000 drivers to undergo a full state Criminal Offender Record Information (CORI) background check. Gnar was hired by the Commonwealth of Massachusetts to build this application and architect the cloud-based infrastructure.

Rebuild Legacy DPU Carrier Screening Application

Gnar redesigned and rebuilt the existing carrier screening application to pull inconsistent data from multiple background data sources into a decision engine to determine if a driver would be approved or rejected.

Integrations with Key Background Check Systems

This application had to drawn upon eight different systems for background data, including the RMV (Registry of Motor Vehicles), FBI, the Bureau of Probation, and Massachusetts Judicial systems.

Build TNC Registration System

Gnar also built a RESTful API to handle the secure one-way submission of driver rosters from Uber and Lyft into the DPU Carrier Application.

Document Generation

One of the requirements was driver clearance certificates issued by the Commonwealth of Massachusetts delivered electronically.