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Custom software firm · since 2015Custom software · since 2015

Boston Software Development Firm

Senior engineers build your operations software, customer portals and connected systems.

  • Based just outside Boston
  • 12-month warranty after launch
  • 100% US-based engineers
  • 4.8/5 from 20 Clutch reviews

Boston-area clients include

WHOOPMass General BrighamezCaterSalsifyWHOOPMass General BrighamezCaterSalsifyWHOOPMass General BrighamezCaterSalsify

Book a free call

30 minutes with Pete Whiting about what you need built.

Step 1 of 2: your company

The Only Firm To Offer A Triple Guarantee

  • Guaranteed Price

    The number we quote is the number you pay. Any overage is on us.

  • Guaranteed Outcome

    The software works the way we agreed, or we fix it.

  • 12-Month Warranty

    For 12 months after launch, we fix any code that doesn’t work the way we agreed, at no charge.

Case studies

Software we built for Boston and Massachusetts teams

The Department of Public Utilities driver background review screen on a desktop display

Massachusetts Department of Public Utilities

Driver background checks went from eight weeks to real time.

The background check system for Uber and Lyft drivers in Massachusetts.

Real time
Was 8 weeks per check
6 months
To build
8,000+
Drivers flagged
Salsify

Salsify, Boston

Salsify became a Shopify Plus Certified App launch partner.

Our engineers built its Shopify and BigCommerce integrations alongside Salsify’s own engineers.

2
Integrations: Shopify and BigCommerce
In person
With its Boston team

WHOOP, Boston

The WHOOP app

WHOOP’s engineers kept building the core product.

We built a test app and partner guides for its API, and ran partner onboarding calls.

ezCater, Boston

ezCater

Inside ezCater’s product teams since 2019.

Our engineers build new products and improve existing ones with ezCater’s engineers.

Massachusetts Department of Early Education and Care

The Department of Early Education and Care background check system

A new background check system for 80K+ checks a year.

It replaced the old system. We moved 500K+ rows of data off it.

Massachusetts Disabled Persons Protection Commission

The Disabled Persons Protection Commission registry

An old registry rebuilt on time and within budget.

Delivered in 2023. More than 500 organizations must check it before they hire.

On the Massachusetts statewide IT contract (ITS81) through 2034.

Questions to ask any Boston software firm

The questionOur answer

Where is the team located?

We’re based in Needham, just outside Boston. We work remotely, and many of our engineers live around Boston.

Are the engineers employees or contractors?

Every person on the team is a full-time W-2 employee. No contractors.

Who joins the first call, and who builds the software?

Your first call is with Pete Whiting, our head of sales. Our full-time engineers build it, with a founder involved in every engagement.

Can we meet in person?

Yes. Many of our engineers live around Boston, so we can meet at your office.

Custom software we build

Operations software

Replace the spreadsheets behind your quotes, orders and inventory with one system.

Customer portals and apps

Portals and iPhone and Android apps for your customers, published to the App Store and Google Play.

Connected systems

Connect your CRM, ERP and other tools so data moves on its own, without retyping.

Old software, rebuilt

Rebuild aging software in stages while the old system keeps running.

4.8/5 from 20 verified reviews on Clutch

Recognized by The Manifest in 2024 as one of Boston’s most reviewed B2B firms.

★ 5.0

Our engineering team spent a fraction of their time (from many hours per week down to < 1 hour per week) supporting API customers.

Senior Product Manager, Health & Fitness Company
★ 5.0

Work was accurately estimated and completed within the timeframes planned.

Daniel BarrettCOO, Gridly
★ 5.0

Delivery was on time and the team was responsive and professional during the entire process with weekly checkin meetings.

Doug FlahertyPresident, TahoeSierraCleanAir.org
★ 4.5

From the first conversation, Pete and Mike were open and curious about our project and, more importantly, about our company and how this project helped us help our clients.

Noelle MykolenkoCEO, Trusted Advisor Associates LLC
★ 4.0

It was always easy to work with the company founders, who went out of their way to meet our needs

Brian TalbotGlobal Solution Delivery Director, Onepak, Inc
★ 5.0

Our system is quite complicated, and Gnar was really able to be productive quickly without a lot of ramping up.

Jason AdamsCo-Founder, Tap Inspect
★ 5.0

Since Gnar started working with the AARP Foundation Property Tax-Aide, these digital tools have helped over 28,000 people apply for and, if eligible, obtain over $10M in property tax relief.

Krystal DownieBusiness Operations Manager, AARP Foundation Property Tax-Aide
★ 4.5

…they help make important business decisions; they acknowledge what I want to do but also help me understand the alternatives we have. In a nutshell, their thoughtfulness and communication have blown me away.

Ben KirtlandFounder & CEO, Wealth Kitchen
★ 5.0

…we ended up agreeing with 100% of their change requests because they were so well explained.

Amit KapoorPresident, First Line Technology
★ 5.0

…they offered out great ideas, more efficient ways things could be done if applicable and were cost conscious. I would recommend them to anyone.

Patricia SandozCEO, Investment Management Support Solutions
★ 5.0

They care about the quality of their work, and the satisfaction of their clients. They take the time to understand what you are trying to achieve.

Jeff ColeCOO, Alden Scientific
★ 5.0

I would describe the engagement as highly successful.

VP of Engineering, Advertising Technology Company
★ 4.5

They were really great partners, not only in getting the work done but also in helping us drive the software in the right direction.

Engineering Manager, Business Catering Marketplace Company
★ 5.0

I very rarely have to over-prescribe the work, Alex does a great job of listening to stakeholders which requires less work for me to best define a solution.

Jason MellerCEO, Kolide
★ 4.5

We like that they are a small, nimble company like we are, and that they are invested in our success.

Lisabeth SewellCEO, Sparkle Stories
★ 5.0

The team also responds to pivots in priority very well and are willing to dig into problems with you to make sure the solution is right.

Mark GreeneFounder, Shepherdly
★ 5.0

Future clients should trust them and take advantage of their extensive knowledge and expertise.

Project Manager, Insurance Company
★ 5.0

They did a good job of jumping in and learning the in’s and out’s of the application quickly to begin building right away.

Dan RolandCEO, Katalyst LLC
★ 5.0

Creative, timely, flexible, organized, personable, and strong technical skills.

Lee HagendoornCEO, Predictive Sports Science, LLC
★ 4.5

They were able to advise us on good long-term approaches and strategies for frontend development.

Engineer, Software Startup

How we work with you

  1. Step 1 · Free call

    A call with Pete

    30 minutes on what you need built and whether we are the right fit for it.

  2. Step 2 · Discovery

    A fixed price

    Gnar Discovery and Design, from two weeks and $15,000. It ends with a fixed price for the build.

  3. Step 3 · Build

    Build it in stages

    We build one part at a time, with weekly demos and sign-off. You pay the fixed price agreed before we start.

  4. Step 4 · Warranty

    A 12-month warranty

    We launch it with you. Then the 12-month warranty in our triple guarantee starts.

Book a free call

Meet our leadership team

  • Pete Whiting

    Pete Whiting

    Head of sales. Takes your first call.

  • Nicholas Maloney

    Nicholas Maloney

    Co-founder. Leads Gnar’s technical work.

  • Mike Stone

    Mike Stone

    Co-founder. Runs operations and delivery.

117 Kendrick Street, Suite 300, Needham, MA · (617) 202-2222 · Monday to Friday, 9 AM to 5 PM Eastern

Common questions

How much does custom software cost?

Before Discovery, we can only give a range: builds usually run $150K to $300K+. Discovery ends with a fixed build price, and anything over that price is on us.

What does the fixed price cover?

The work in your Discovery plan. The build is split into milestones, each at a fixed price agreed before we start. Anything you add beyond the plan gets its own price.

Can you work with our own engineers?

Yes. Our engineers have worked inside ezCater’s product teams since 2019. At WHOOP, we handled partner integrations while its engineers stayed on the product.

What technologies do you build with?

Ruby on Rails and React, among others. Gnar Discovery and Design recommends your stack before any build starts.

Who owns the code?

You do. You get the code, its tests and written notes, so your team or another firm can take it over.

Can you take over software another firm built?

Yes. We start with a code audit of what was built, then give you a straight answer: finish it, fix it or rebuild it.

Should our own engineers build it instead?

Often they should. If your engineers have the capacity and the direction, do it internally. We will say so on the call. If they don’t, our own engineers build it.

Talk through your software project

30 minutes with Pete Whiting, our head of sales, on what you need built and whether we are a fit.

Pete WhitingPete Whiting
Head of sales, with Gnar from the start

Book a free call

30 minutes with Pete Whiting about what you need built.

Step 1 of 2: your company